Purpose Podcast 016 – Jeff Hall: Empowering Companies to Deliver Consistent, Intentional and Authentic Customer Experiences

Jeff-Hall-Purpose-Podcast-QuoteJeff Hall worked at a restaurant in college.  Unbeknownst to him, he was mystery shopped.  He was so impressed with the detail and quality of the report that after graduation he started a company dedicated to helping companies improve their customer experience.  That company, Second to None, has a purpose of “Empowering Companies to Deliver Consistent, Intentional and Authentic Customer Experiences.”

How authentic is your company?  What changes could you make to be more aligned than you are today?

Links:

Purpose Podcast 015: Jean Russell: Thrivability

ThrivabilityBeyond scarcity, there is sufficiency.  Beyond sufficiency there is sustainability.  Beyond sustainability there is thrivability.

In this episode of the Purpose Podcast I interview Jean Russell about her work promoting the idea of thrivability, as well as her deeper purpose of touching people’s lives, making people’s lives better.

The big ah-ha for me from this conversation is this idea that the stories we tell about our lives and our purpose create the map upon which we act in the world.  If our stories aren’t inspiring us, our actions aren’t going to make the difference we’re committed to making.

Some contact information:

Thrive on and go live your purpose!

Purpose Podcast 014 – Laura Mansfield: Brave Authentic Stories Shifting the Consciousness of the World


Laura-Mansfield-Purpose-Podcast-Quote.001Laura Mansfield’s PAGATIM is “Brave Authentic Stories Shifting the Consciousness of the World.”  Brave Authentic Stories is written on the outside of their building, it appears in their presentations, shows up in every conversation about the work itself, and is core to why a lot of the people are working at PAGATIM.

PAGATIM’s purpose is only one example of Laura’s deeper purpose: “Transforming Spaces.”  While PAGATIM is transforming the audio space, she’s also working on other transformations, such as the world of financing entrepreneurs.

Here are Laura’s last words in the interview (paraphrased):

We as CEOs have the opportunity to make the world a better place.  When we lose sight of that, that’s a huge mistake because we are in positions that can make a real impact.  Whether small, middle size or large business, we can change the world. I hope that we each hold that as we go through our day to day.  It’s easy to lose track in all the noise.

PAGATIM podcasts mentioned in this episode:

I’m also inspired by Tony Hsieh, CEO of Zappos and creator of Downtown Project, which I’ll write and talk more about at another time.  For more about me, please see TedSarvata.com

Purpose Podcast 012 – Savannah Mayfield is Being Savannah

Savannah MayfieldSavannah Mayfield’s purpose is “Being Savannah,” expressing the most true version of Savannah in the world.  In her work as a life coach, she has a perspective that purpose is more about being than doing, and that each of us has an innate purpose, to be our most authentic, gifted, loving self.  Our “right vocation” is then where we can show up as our most authentic self and get paid for it.

When she’s truly being Savannah, she experiences a particular state in her body, a sense of expansiveness, a sense of lovingness, access to compassion, access to positivity, the ability to see opportunity, etc.  When she’s in a less Savannah state, she might find herself more contracted, with fear inside, more limited, making decisions based on outside expectations or obligations, etc.

She has practices that support being in this most purposeful state, including mindfulness, being a conscious, aware person.  She tells us that listening to our inner wisdom can be very practical.  How can you see yourself tapping into more of who you are?

Contact info for Savannah:

Savannah’s Upcoming Event: Evolve Your Lifestyle Nov 7, 2013, Portland OR 6-9pm

You can also email me Ted@PurposePodcast.com or find out more about me here: TedSarvata.com

Purpose Podcast 011 – Kent Lewis: To Educate, Entertain & Connect

Kent LewisKent Lewis’s core tenets are to Educate, Entertain and Connect.  He’s started numerous organizations, all fitting in to at least one of these 3 core ideas.  At Anvil Media, his social media marketing agency, this means he’s organized around moving his customers’ businesses forward.  His goal is to delight and elevate (either without the other is insufficient).

We also talked about his volunteer work with SMART Start Making a Reader Today, helping kids with pre-literacy skills.

Kent also shared these great resources and events:

What is your purpose?  Not sure?  Drop me a line Ted@PurposePodcast.com

Purpose Podcast 010: Doug Wick: To Discover, Inspire and Ignite Purpose and Passion

Doug-Wick-Purpose-Podcast-Quote.jpgDoug Wick’s purpose is “to discover, inspire and ignite purpose and passion.”  His company, Positioning Systems works with companies in a growth mode or wanting to move into a growth mode.  His purpose used to be longer, but while facing a life-threatening health challenge, he used the the business principles he teaches to get over that challenge, to the point of having daily huddles with his health care team.

Key takeaways from our interview:

  • Discipline matters.
  • Pay attention to key relationships in the good times.  Those are the people that will support you when you need it.
  • When you’ve nailed your purpose, you can use it as an affirmation, reading it daily to keep yourself on track, even on those days when the reading is rote and not inspiring.

Doug’s blog is StrategicDiscipline.PositioningSystems.com.  He’s also hosting the Cedar Rapids Mastering the Rockefeller Habits Workshop in Cedar Rapids, IA on November 12th.

If you’re in Portland and would like to schedule yourself for a coffee with me email Ted@PurposePodcast.com

Purpose Podcast 008: Entrepreneurs as Joseph Campbell’s Heroes – Eric Williams – Codiligent


Eric Williams see entrepreneurs as heroes (in the Joseph Campbell sense) and the entrepreneurial community as making a real difference in humanity’s progress.  Eric’s company Codilligent (Codilligent.com) represents entrepreneurs when they sell their small and lower mid-market businesses to realize the value they’ve created through their efforts.  Eric provides the same kind of level of service larger companies have come to expect from investment banks, but which is rare for smaller businesses to receive.  You’ll want to get in touch with Eric far in advance of wanting or needing to sell, as any change you make needs to season for at least a year before a sale.  If you know you want to sell in 2 or 3 years, it will be well worth you while to have Eric do a full market analysis for you.  If you aren’t willing or able to make that investment, talk with him about his new quick analysis product.

You can find me at TedSarvata.com. If you have feedback on the show, you can leave a comment on this post, email me Ted@PurposePodcast.com or put a comment in iTunes. You can also subscribe to the Purpose Podcast in iTunes and receive the next episode in your sleep!

Purpose Podcast 007: Rob Sadowsky (Bicycle Transportation Alliance) – to change the environment in a way that we can get more people biking

rob_avatar_twitterThe purpose of the Bicycle Transportation Alliance in Portland, Oregon is to change the environment in a way that we can get more people biking. My conversation with executive director Rob Sadowsky covered how collaboration helps everyone and how safer, more inclusive streets are good for us all.

For Oregon folks: BTAOregon.org @BTAOregon @RSadowsky.

If you’re elsewhere, check out the The Alliance for Biking and Walking PeoplePoweredMovement.org

Your host, Ted Sarvata, can be found at TedSarvata.com

Purpose Podcast 005: Wayde Elliott – StoreIt – Making Room for More Living

Photo by Shari Phiel
Photo by Shari Phiel

Wayde Elliott’s StoreIt.com‘s purpose is: Making Room for More Living. Ted Sarvata interviews Wayde to explore this purpose.  Wayde explains how StoreIt is making room in your attic, your garage, your basement, your backyard, plus making room in your schedule, since you never have to visit the storage facility.  They also give you more mental room because you don’t have to remember what’s in storage and what’s in what box.  They handle the inventory process for you.